“Members using Caregiver Quality Assurance see an increase in
client satisfaction and staff retention within months of program start up. 
You can experience the same success.”
    Stephen Tweed, CSP 

Welcome to Caregiver Quality Assurance, the industry leading program for recruiting, selecting, and retaining the best caregivers.  Research conducted by Leading Home Care ... a Tweed Jeffries company shows that home care companies that recruit and select the best caregivers are able to grow faster, have higher client satisfaction ratings, and earn more profits.  You’ll get more word-of-mouth advertising from delighted clients.  You’ll have fewer headaches from dealing with caregiver problems, the morale of your office staff will improve, and you’ll reduce your operating costs while increasing your profits. 

How does this work?

As a member of the Caregiver Quality Assurance program, you’ll have access to the most advanced psychological techniques to assure that the caregivers you send into a client’s home are trustworthy, dependable, and have the skills you need to provide top quality care.  A more effective and efficient caregiver selection process is our promise.

Here’s how you’ll benefit:

• Differentiate your company from your competitors. The CQA Seal is establishing itself as a must have quality control icon. Consumers are seeking private duty home care companies that are leading the way in establishing best practices and highest standards in the marketplace.
• Increase your client base. By hiring more qualified caregivers and better advocates of in-home care, your business will grow. Not only will you save money associated with caregiver turnover, you’ll also earn a reputation as a trusted provider.
• Reduce time and money spent on problems with unqualified caregivers. How much of your time is spent dealing with caregiver hassles? Personality conflicts and high caregiver turnover can be a thing of the past.
• Get More Referrals. As a member of Caregiver Quality Assurance, you’ll be listed on our Care Locator on our consumer web site at www.selectacaregiver.com, so that families looking for home care in your community will find you. 

Here’s how it works:

• After you purchase an annual license you’ll receive an admin password for your online Private Duty Caregiver Selection System account.  This will give you access to the online pre-employment assessment tool that measures honesty and integrity, behavior, and reasoning ability.  This advanced psychological assessment tool is specifically benchmarked for private duty home care caregivers so you’ll be comparing your job applicants to successful, high quality caregivers from across the industry.
• You can then apply the proven 9-Step Process for Hiring Quality Caregivers and Improving your Bottom Line.
• You’ll receive a username and password to the Members  section of this web site, where you’ll find a growing list of resources to help you recruit and select quality caregivers.
• You and your office team will receive education and training on applying the principles of Caregiver Quality Assurance to your business.
• You can now display the CQA Seal on your website, brochures, and promotional materials... a fantastic marketing tool!

Membership Requirements

Learn more about the requirements for membership and who is allowed to display the CQA Seal.