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Michael Rapino

Improve Caregiver Retention by Refocusing your Recruiting

By Stephen Tweed In preparation for a recent Caregiver Quality Assurance Mastermind Group, (link to CQA) I was studying the 2021 Home Care Benchmarking Study from Home Care Pulse.  My attention was focused on the Recruiting and Retention Section, and some of the data that came from this most recent …

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More on Money Matters More

By Stephen Tweed Last week’s Caregiver Quality Today newsletter article “Money Matters More in Recruiting than Retention” got more attention and feedback than any article I’ve written in years. We received a number of responses ranging from “Right On”, to a connection on LinkedIn who wrote “You continue to make …

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Money Matters More in Recruiting than Retention

By Stephen Tweed This idea came out of one of our Home Care CEO Mastermind meetings when a member shared with us his ah-ha moment. In our Mastermind meeting, we were discussing language and messaging in job ads.  This member went back and reviewed his job ads and discovered that …

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Hot Topics for Caregiver Recruiting and Retention

By Stephen Tweed A Sneak Preview of the 2021 Home Care Benchmarking Study from Home Care Pulse shows that caregiver turnover was up in 2020 to 65.2% from 64.3% in 2019.  We are also in the midst of a “perfect storm” of government benefits that have dramatically slowed the number …

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Has Work Ethic Gone Missing in the United States?

By Stephen Tweed I was out for my morning walk this morning, and listening to a podcast by Dr. Albert Mohler, the President of the Southern Baptist Theological Seminary here in Louisville, KY.  This morning Dr. Mohler was talking about some new data that show shifts in our society around …

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CQA Town Hall – May 13, 2021 – Overcoming the Perfect Storm in Caregiver Recruiting

In the last 45 days, we have observed a dramatic slow down in caregiver recruiting in home care.  The leading companies in the industry are reporting major challenges finding caregivers.  What’s happening? Why isn’t anyone applying to my job ads? Our analysis of what’s going on helped us see “The …

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The Perfect Storm – No Wonder You Can’t Find Caregivers

By Stephen Tweed In the last 45 days, we have observed a dramatic slow down in caregiver recruiting in home care.  The leading companies in the industry are reporting major challenges finding caregivers.  What’s happening? Why isn’t anyone applying to my job ads? Our analysis of what’s going on helped …

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Four Types of Terminations

By Stephen Tweed One way to grow your number of active caregivers is to re-hire former caregivers who have left, but who you consider to be re-hirable.  Our research at Caregiver Quality Assurance shows that there are four types of caregiver terminations, and two of them are re-hirable.  Poor Hire …

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Caregiver Quality Town Hall – Strategies to Grow Your Business by Re-Hiring Former Employees

Of all of the caregivers you hired in 2020, how many are still working with you?  Of the caregivers who left, how many would you rehire? One of the topics that came up in a recent Caregiver Quality Mastermind Group was how many members have a program to re-hire former …

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